Shipping Policy

SHIPPING POLICY

We offer local & international shipping.

1. Local shipping (Bulgaria)

Orders to Bulgaria are delivered via our partner ECONT. Customers have the opportunity to choose whether their orders should be delivered to a home address or to any ECONT office in Bulgaria.

1.1. Cost for Bulgaria – 5лв / BGN

1.2. Delivery time – 1 to 7 business days.*

Important* The vendor is not responsible for any delivery delay, which may occur due to unpredicted circumstances at the shipping company. Furthermore, orders delivered to small populated areas, which are serviced on a schedule arranged by our shipping partners may also be subject to unpredicted delay.

2. International Shipping

2.1. Countries we deliver to:

Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Republic Of Macedonia, Malta, Republic of Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Switzerland, Turkey, United Kingdom, United States, Vatican City.

2.2. For international shipping (Outside of Bulgaria) we partner with DHL.

2.3. Delivery time – up to 7 business days.

3. Shipping terms applicable for all shipping methods

*Please note that during sale periods orders may take up to 48 hours to be processed and dispatched.

Customers are requested to provide the necessary means of access at the given address in order to receive the delivery on time.

*Important

If the consumer is not found at the address on the given time for receiving the order or there is no access provided into the building within the estimated time-frame for delivery, the order will be sent back to the local branch of the shipping company. Following these circumstances it is the client’s responsibility to rearrange delivery by contacting the courier directly.

Our shipping partners stock undelivered goods for 14 days, after expiration of this period the order is considered canceled.

The consumer may expresses willingness to receive the ordered products after the delivery deadline of 14 days has expired by contacting us at sales@kinithelabel.com. In these cases he/she will be charged upon receipt of the goods for the first unsuccessful delivery, as well as the additional expense for the second one.

Orders are delivered suitably packed according to their type and transport for delivery.